Felix Chitera is the Head of Channels at Centenary Bank Limited, where he leads the strategic development and management of the bank’s digital platforms and agency banking network. He plays a pivotal role in driving the bank’s digital transformation and expanding access to financial services across Malawi.

He brings extensive experience in personal and business banking, operations, and alternative delivery channels. Prior to joining Centenary Bank, he held senior positions at Nedbank Malawi and Standard Bank Malawi, where he spearheaded initiatives to improve customer service and operational efficiency.

He began his career in finance and audit, serving as Finance and Administration Manager at the Development of Malawian Enterprises Trust (DEMAT), a government-backed microenterprise development initiative. He also previously worked in audit at Graham Carr.

Felix holds a Bachelor of Accountancy degree from the University of Malawi – The Polytechnic, an MBA from Milpark Business School, and a Master of Commerce in Development Finance from the University of Cape Town. He is a Chartered Certified Accountant (ACCA) and a member of the Institute of Chartered Accountants in Malawi (ICAM).